Shipping Information

Ellie Code orders are delivered Monday to Friday. All orders received before 12pm local Melbourne time on a business day will be shipped out that same day! Otherwise, your order will be shipped the next business day.

Please note: Shipping days do not include public holidays.

Delivery Time & Cost

Australia $0-80 $80+
Express (1-2 business days) $7.99 FREE
New Zealand $0-150 $150+
Standard (5 - 7 business days) $15 FREE
Express (3 - 4 business days) $20 $10
USA $0-150 $150+
Standard (5 - 9 business days) $15 FREE
Express (4 - 5 business days) $25 $10
Rest of the world
Standard (8-14 business days) $20
Express (4 - 7 business days) $45

 

TRACKING

Once your order is dispatched, you will receive an email with tracking information. You can also track your order here. Please note that estimated delivery times listed above may vary, especially during high-volume period. Ellie Code is not responsible for any delays caused by the carrier.

TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

CANCELLATIONS 

As your purchase will be prepared quickly for dispatch, please contact Customer Service as soon as possible to cancel or make any changes to an order. While we’re unable to cancel an order once it has been processed.

Further information on cancelling and returning an order can be found in our Return Policy.